Loopnexa
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AI, cloud and data · AI and automation

Let routine work run itself.

AI assistants that answer routine questions from your own documents, and automation that reads forms, routes requests and updates records, with a person approving anything important.

  • Answers only from your documents
  • A person stays in charge
  • Hosting options for sensitive data
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What it is

What is AI & automation?

WhatsApp assistants, document reading and Hindi language tools that take repetitive work off your staff.

Assistants that answer from your own documents, and automation that reads, routes and records.

Why projects fail

Where it usually goes wrong, and how we prevent it.

Where it goes wrong

  • Staff answer the same questions on the phone and WhatsApp all day.
  • Forms arrive as scans that someone has to retype.
  • Information is locked in hundreds of PDFs nobody can search.
  • You want to use AI but don't know where it's safe or worth it.

How Loopnexa builds it

  • Teach it your organisation. Your policies, products, timings and documents. It answers only from what you give it.
  • Meet people where they already are. Website chat, WhatsApp or email, in the languages your users speak.
  • Keep a person in charge. Anything uncertain or important goes to your staff, with the full context.
  • Measure what it saves. How many requests it handled, how many hours it saved, and what to improve next.

What we offer

AI & automation, end to end.

  • WhatsApp & web assistantsAnswers to common questions from your own documents, handed to a person when unsure.
  • Document AI & OCRPrinted Hindi and English forms read into structured data.
  • Hindi language toolsTranslation drafts, speech-to-text and transliteration using Bhashini.
  • Workflow automationRoute enquiries, send reminders, update sheets and CRMs automatically.
  • AI inside your appSearch, summaries or an assistant added to software you already use.
  • AI readiness checkOne week to find where AI saves time, and where it shouldn't be used.

Questions

What people ask about AI and automation.

Will the AI give wrong answers?

It can, so we design for that. It answers only from documents you approve, says when it doesn't know, and hands over to a person. Every conversation is logged for review. Before launch we test it on your own list of questions and share the accuracy.

Does it work in Hindi?

Yes: Hindi, English, and Hinglish typed in Roman script. Voice and other Indian languages go through Bhashini. We test with the way your users actually write, not textbook Hindi.

Where does our data go?

With cloud AI models, the question text is processed by the provider (OpenAI, Anthropic or Google) under business API terms that don't train on your data. For sensitive data we run open models on servers in India. Either way, we document the data flow for your DPDP records.

What does WhatsApp cost to run?

Meta charges per message in India, by category (marketing, utility, authentication). Replies inside a conversation the customer started are free. We set it up on your own WhatsApp Business account and pass the fees through at cost.

Can you read handwritten Hindi forms?

Printed Hindi and English: yes, reliably. Handwritten Hindi is much harder. We test a sample of your forms first and tell you the measured accuracy before you commit.

Do we need AI at all?

Often a simple form or automation solves the problem more cheaply. The readiness check says so plainly.

Related services

Often paired with AI and automation.

Ready to start with AI and automation?

How every project runs, from the first week to support: our method