Government and public sector

Software for government departments and public bodies.

Field apps, scheme MIS, dashboards and GIGW-ready portals for departments, boards, PSUs and urban bodies. Simple for your staff, usable by every citizen, and owned by the department.

Built to
  • GIGW 3.0
  • WCAG 2.1 AA
  • DPDP Act 2023
  • OWASP ASVS
  • CERT-In audit before go-live
  • Hosted in India

The problem

What we hear in government offices

  • Reports from every block take a week to arrive.

    District office

  • Finding an old file takes hours.

    Record room

  • People visit the office just to ask about their application.

    Citizens

Who we serve

  • Departments and directorates
  • Boards, corporations and societies
  • Urban local bodies
  • Universities
  • PSUs and autonomous bodies
  • District administrations

What we build

Systems for offices, officers and citizens

Example screen with sample data: an officer's approval queue in a scheme MIS.

Where we fit

NIC and central platforms already cover many needs: eOffice, RTPS/ServicePlus, CPGRAMS, e-Kalyan and S3WaaS. We don't sell copies of them. We build what they don't cover: field apps for a department's own inspections, MIS for state schemes and programmes, websites for bodies that run their own, and the integrations between systems. Where a national platform exists, we connect to it.

Example screen with sample data: a bilingual, accessible department website.

Bilingual by default

Every citizen can use it

A farmer checking an application, a clerk entering data, an officer reading a report: each one in the language they are comfortable with.

  • Every screen in Hindi and English

    A language switch on every page. Hindi written or checked by a fluent person.

  • Large text and read-aloud

    Built to GIGW 3.0 and WCAG 2.1 AA, so older people and screen-reader users can use it too.

  • Certificates and receipts in Hindi

    Documents print correctly in Devanagari, every time.

  • Staff trained in Hindi

    Hands-on training and manuals in both languages.

Local talent

Every project builds skills in Bihar.

We plan to hire engineering graduates from the state's own colleges, train them beside senior engineers and keep them on long-term teams. Your system is built and supported by people who stay, and public money also builds local skills.

See the Talent programme

How to buy from us

6 ways to buy from us

Use the route your rules allow. GeM and BELTRON open once our registrations are issued; until then the direct, start-up and system-integrator routes apply.

Registrations in progress

Applied for or planned. Each one is listed with a verification link once issued.

  • Company registration (MCA)
  • GST registration
  • Udyam (MSME) registration
  • DPIIT startup recognition
  • Startup Bihar registration
  • GeM seller
  • Bihar eProc bidder enrolment
  • BELTRON empanelment

New to government tenders. Not new to building software.

Loopnexa is a new company, so we have not yet delivered a government project as Loopnexa. Our directors have built software at Microsoft, Accenture, Dell and Booking.com, and Alok Srivastava has delivered projects for central and state government departments and PSUs through his own earlier enterprise.

Our pilots are sized to fit these routes, so you can start small.

  • Direct work or purchase order

    Societies, boards, universities, PSUs and institutions can order a fixed-price pilot or project under their own purchase rules.

  • GeM

    Buyers order services on GeM: fixed-price catalogue services for smaller purchases, and custom bids for projects.

  • Bihar start-up routes

    Under the Bihar Purchase Preference Policy 2024, a department can award a recognised start-up up to ₹10 lakh on nomination, or run a start-up-only limited tender up to ₹25 lakh.

  • BELTRON empanelment

    Departments can place work with BELTRON-empanelled agencies under its rate contract.

  • Tenders on eProc2 and CPPP

    Open tenders. Start-ups and MSEs get relaxations such as EMD exemption and relaxed turnover criteria (DPIIT recognition and GFR rules), where the tender allows.

  • As a partner to a system integrator

    We work as a specialist sub-contractor for apps, dashboards, Hindi and AI, where the tender allows sub-contracting.

Sources

  • Bihar Purchase Preference Policy 2024 (gazette)
  • GeM General Terms and Conditions (GTC)

What you can hold us to

A complete file, and promises in writing

A complete, compliant bid on time. Then a project you can sign off step by step.

  • A fixed-price pilot with a written acceptance test.
  • Working screens within the first two weeks.
  • Documentation and source code delivered with every milestone.
  • Staff training in Hindi or English.
  • A handover pack and no exit fees if you change vendor.

The bid file we prepare

  • Technical proposal and work plan
  • Financial bid in the tender's format
  • Registrations, declarations and annexures
  • Pre-bid questions raised early
  • Signed with DSC and uploaded on time
For your IT cell and auditorsSecurity, hosting and bilingual support, in detail

Security, data and hosting

  • Hosted in India: NIC, your State Data Centre, or a MeitY-empanelled cloud (AWS, Azure or Google Cloud India regions).
  • Built to OWASP ASVS. A CERT-In empanelled auditor tests the system before go-live; we fix the findings.
  • Logs kept for 180 days in India, and an incident runbook in line with CERT-In's 6-hour reporting rule.
  • Personal data handled under the DPDP Act 2023: minimum fields, encryption, masked IDs, role-based access, retention rules.
  • Source code, documentation and all credentials are handed over. Escrow is available on request.

Bilingual, in detail

  • Unicode throughout. Text stored as Unicode (UTF-8). No legacy fonts like Kruti Dev, no images of text.
  • Every screen in both languages. A language switch on every page that remembers the user's choice. Hindi content is written or reviewed by a fluent person. Bhashini or machine translation is only ever a reviewed draft.
  • Hindi documents. Receipts, certificates, letters and reports are generated in Hindi and English, with Devanagari fonts embedded so they print correctly.
  • Hindi search. Results are found despite matra and nukta variants, and Roman-script typing finds Devanagari results.
  • Indian formats. Dates as dd-mm-yyyy, lakh and crore grouping, and Devanagari or international numerals as your department prefers.
  • Hindi input. Typing through phonetic and InScript keyboards. Hindi SMS through DLT-registered Unicode templates.
  • Accessible in both languages. Correct language tags, and screen-reader tests in Hindi and English.
  • Training and manuals in Hindi. User manuals in both languages. Staff training in Hindi.

Frequently asked questions

You're a new company. Why should a department trust you?

Start small. A fixed-price pilot with a written acceptance test, sized under the start-up nomination limit, means you see working software before any larger commitment. Our founders have built and still run four live products; see our work. Read more

Can you work with BELTRON or a larger system integrator?

Yes. We can work as a specialist partner for apps, dashboards, Hindi and AI, where the tender allows.

Can our data stay in our State Data Centre?

Yes. We deploy wherever your IT policy requires.

Will you train our staff in Hindi?

Yes. Training and manuals are available in Hindi and English.

Do you work outside Bihar?

Yes. Our team is based in Patna, and we can work with public bodies anywhere in India, remotely and on site.

Talk to us about your department's needs.

Tell us the problem and your procurement route. We'll send what your file needs.