Ready-to-pilot solution · Beneficiary & scheme MIS
Every application, tracked to the end.
One system for a scheme or programme: applications, checks, approvals and payments, with an update to the applicant at every step.
- You own the code and data
- Hosted in India or on your servers
- Multilingual by design
- Starts with a small pilot
Honest status: designed in detail and ready to set up for you in a pilot. Not yet delivered to a client.
Made forWelfare boards and societies · State missions · CSR foundations · NGOs and cooperatives · Universities
The problem
What it is built to fix
Applicants
Nobody can say where an application has reached, so people queue at the office to ask.
Programme teams
The same person appears on the list twice, and nobody notices until payment.
Senior officers
A simple progress report takes a week to put together by hand.
How it works
Four steps, in plain words
- Step 1
Apply online, or with help
People apply on their phone, or field staff fill the form for them on a tablet, even offline.
Behind the scenesCitizen web form and assisted mode; document upload; offline capture with sync.
- Step 2
Checks run on their own
Your eligibility rules are checked automatically, and the same person applying twice is flagged.
Behind the scenesRule engine you configure; duplicate match on mobile number, bank account and name.
- Step 3
Officers approve on screen
Each application moves desk to desk with remarks and time limits. Nothing gets lost in a file.
Behind the scenesMulti-level approval workflow with time limits; full audit trail; masked IDs; role-based access.
- Step 4
Everyone sees the status
Applicants get an SMS or WhatsApp update at each step. Officers see live numbers by region and stage.
Behind the scenesSMS and WhatsApp; MIS dashboard by scheme, region and stage; bank payment file export.
The product
The screens your team would use
Applicant status page (mobile web, Hindi active).
Officer queue (desktop, English).
Dashboard.
Before and after
What it would change
A welfare board
BeforeApplications sit in registers. Every status question means a trip to the office.
AfterApplicants check their status by SMS with their application number.
A CSR scholarship
BeforeShortlists are made in spreadsheets, and some students apply twice.
AfterDuplicates are flagged automatically, and the funder sees a live dashboard.
A university fee waiver
BeforeApprovals travel in paper files between three offices.
AfterApprovals move on screen with remarks, and every step is on record.
Illustrative examples to show how it works. Not client stories.
What you get
Everything you need, nothing you don't
Set up for your rules, your forms and your languages. The code and the data are yours.
- Online and assisted application forms
- Automatic eligibility and duplicate checks
- Approvals on screen, with a full record
- Status by SMS and WhatsApp
- Live dashboard by scheme and region
- Multilingual forms and messages
How to start
A small pilot first
We set it up for one part of your work, with a written test agreed up front, so the delivery risk sits with us. The scope and cost are fixed in writing after a free first conversation.
- What the pilot covers
- One scheme, up to 5,000 applications, the applicant form, 2-level approval, status SMS and a dashboard.
- How long
- 6–8 weeks.
- What we need from you
- The scheme rules, the form, the approval chain and one nodal officer.
- How we prove it works
- 100 real or test applications go from submission to approval with a complete audit trail, and the dashboard matches the records exactly.
For your IT team and vendorsThe technical details
What is inside
- Online and assisted applicationsA citizen form, or entry by field staff for people without phones, with document upload.
- Eligibility and duplicate checksRules you set. Duplicates flagged by mobile number, bank account and name match.
- Verification and approvalsMulti-level approvals with remarks, time limits and a full audit trail.
- Status trackingApplicants check their status online, or by SMS or WhatsApp, with their application number.
- Benefit and payment trackingRecord sanctions and disbursements; export payment files for your bank.
- Complaints & helpdeskApplicant complaints routed and escalated with time limits.
- MIS dashboardBy scheme, district and stage, with scheduled reports in Hindi and English.
Connects with
DLT SMSWhatsAppBank payment file exportDigiLocker via API Setu (once onboarded)e-Sign through a licensed providerExcel and API exports for other systemsAadhaar via your department's AUA/KUA
Who it is for
- Welfare boards and societies: Schemes that national portals don't cover.
- State programmes and missions: Smaller schemes run on registers and Excel.
- CSR programmes and foundations: Grants, scholarships and support schemes.
- NGOs and cooperatives: Member and beneficiary records with field verification.
- Universities: Fee waivers, fellowships and student support.
Hosting & security
Hosted in India. Personal data encrypted, ID numbers masked on screen, role-based access, every view and change logged.
Hindi
Forms, SMS, receipts and certificates in Hindi and English, with Devanagari fonts embedded in PDFs.
What it does not replace
We don't replace national platforms such as PFMS, NSP or e-Kalyan. We cover the schemes and programmes they don't, and export data in the formats they need.
Frequently asked questions
Does this replace e-Kalyan, PFMS or NSP?
No. It's for schemes and programmes those platforms don't cover. Where a national platform needs data, we export it in the required format.
Can it use Aadhaar?
Only through an organisation licensed by UIDAI (an AUA/KUA), usually your department. We integrate with it; we don't authenticate Aadhaar ourselves, and we never store full Aadhaar numbers in plain text.
How do you protect beneficiaries' personal data?
We collect only the fields the scheme needs, encrypt data, mask IDs on screen, limit access by role, log every view and change, host in India, and set retention rules under the DPDP Act 2023.
Can field staff apply for people without phones?
Yes. Assisted mode lets field staff fill applications on a tablet or phone, offline if needed.
How long does it take to go live?
A pilot for one scheme takes 6–8 weeks.
Is this already in use somewhere?
Not yet. It is a design we have worked out in detail. The pilot is fixed-price with a written acceptance test, and you see working screens within the first two weeks.
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Page updated 05 Oct 2026
See it before you decide.
A free 30-minute walkthrough of the screens and the pilot plan. A founder replies within one working day.